Last updated: October 1, 2026
This Privacy Policy explains how Hayling Jetsport (“we,” “us,” “our”) collects, uses, shares and protects your personal information when you visit haylingjetsport.org, contact us or buy jet skis and accessories from our shop. By using our website, you agree to the practices described in this policy.
Information we collect
We only collect what we need to run our store and answer your questions:
- Contact information, such as your name, email address, phone number, and billing and shipping address, when you contact us, create an account or place an order.
- Order information, such as the products you buy, delivery or pickup details and your order history.
- Payment information, which is processed by our payment provider. We do not see or store your full card number.
- Account information, such as your username and password (stored in encrypted form) if you create an account.
- Device and usage information, such as your IP address, browser type and the pages you visit, collected through cookies and server logs.
How we use your information
- To process, ship and support your orders.
- To answer questions about jet skis, trailers, parts and orders.
- To keep our website secure, prevent fraud and fix problems.
- To comply with legal, tax and accounting requirements.
- To send you news and offers, only if you have signed up for them. You can unsubscribe at any time using the link in any email.
Cookies and tracking
Our website uses cookies. Essential cookies keep your cart and account working. We may also use analytics cookies to understand how the site is used so we can improve it. You can block or delete cookies in your browser settings, but parts of the store, such as the cart and checkout, may stop working. Our site does not currently respond to “Do Not Track” browser signals.
How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We only share it with trusted service providers who help us run the store, such as:
- payment processors, to take payment securely;
- shipping and freight carriers, to deliver your order;
- website hosting, email and IT providers;
- professional advisers, such as accountants, and government authorities when the law requires it.
Our website also loads fonts from Google Fonts, which means your IP address is shared with Google when a page loads.
How long we keep it
We keep order and payment records for as long as needed for tax, accounting and legal purposes. Inquiries are kept for as long as needed to respond to them. Account information is kept until you ask us to close your account.
Your privacy rights
Depending on the state you live in (for example, California, Colorado, Connecticut, Virginia or Texas), you may have the right to:
- know what personal information we have collected about you and how we use it;
- access or receive a copy of your personal information;
- correct information that is inaccurate;
- delete your personal information, subject to certain exceptions;
- opt out of the sale or sharing of your personal information, or of targeted advertising (we do not do either);
- not be treated differently for using any of these rights.
To make a request under this privacy policy, email sale@haylingjetsport.org. We will need to verify your identity before responding, and we will reply within the time required by law, usually 45 days. If we deny your request, you may appeal by replying to our decision.
California residents: under the California Consumer Privacy Act (CCPA), as amended by the CPRA, you have the rights listed above. We have not sold or shared personal information in the past 12 months. You can learn more about your rights from the California Privacy Protection Agency.
Children’s privacy
As this privacy policy explains, our website is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us at sale@haylingjetsport.org and we will delete it.
Keeping your data safe
Our site uses a secure (HTTPS) connection, and we limit access to personal information to the people who need it. No website can be completely secure, but we take reasonable steps to protect your information.
Changes to this privacy policy
We may update this privacy policy from time to time. For orders and returns, see our refund and returns policy. The latest version will always be posted on this page with the date it was last updated. Questions? Email sale@haylingjetsport.org.